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I was firtunate enough to make a small winning after meeting ALL cashout requirements.


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I was told by Virtual Casino to fax them the appropriate paperwork, and they should have the funds click at this page me in about weeks. I had requested the withdrawal of the winnings to be sent to me via Overnight Carrier to my address on file.

Virtual decided to send it to my old, closed ODF account instead of my requested withdrawal method. I told Virtual 4 times in the past year and a half to remove my ODF account from my Virtual account since I personally closed this account a year and a half ago!! NOT one person contacted me regarding chaning the withdrawal method or when bitcoin apps xora expect the funds.

After a month and a half and no money I proceeded to call virtual and inquire where my winnings were. I was told that they were sent to my ODF account even though it has been closed for over a year and a half. I explained that this is no longer a valid account saince I closed it a year and a half ago, and therefore have no access or privilege to this account to retrieve the winnings.

They stated bitcasino affiliates volusion back why did you use this card to fund your virtual account. The rep argued with me for 15 minutes stating that I used my ODF account then after checking further noticed that I had indeed been telling the truth and used my Matercard to fund my Virtual account. The rep never appologized but stated it would be done within the next days. After another days, then another week, then another month and no funds I proceeded to contact Virtual again and was told that they had not recieved the funds back from ODF yet, but when they do they would ensure it was sent via Overnight Carrier.

After a month a halk more the funds were put back into my Virtual Account.

I was told that there is, No need to continue calling, as we have the correct withdrawal method documented in your account. I called them back immediately and asked what was going on.

I further explained how I even emailed them 4 times and called them twice to ensure it was sent via Overnight Carrier and was assured it would be. Bitcasino affiliates volusion back again reiterated this was funded with my MasterCard link Virtual accidentally sent it the first time when they messed up to my closed ODF account which was suppose to be removed nearly a year and a half ago. It only appears as if it was funed by ODF since ODF refunded the money back to my virtual account since I closed the account over a year and a half ago and Virtual sent the money to them anyway.

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I asked bitcasino affiliates volusion back speak bitvasino the casino pit manager and was told, and I quote, He will just click for source you the same thing.

I stated please just transfer me to him anyway. I was then transferred to an alledged manager where I proceeded to click here what transpired. I was told to call back in an hour after he reviewed what happened.

Anyway, I proceeded to email voolusion call them for another month before the whole process started the same way again. The rep argued with me for 15 minutes stating vklusion I used my ODF account then after checking further noticed that I had indeed been telling the truth and used my Matercard to fund my Virtual account. I was told to call back in an hour after he reviewed what happened. This is the worst of the worst casinos in my opinion. Virtual decided to send it to my old, closed ODF account instead of my requested withdrawal method. I explained that this is no longer a valid account saince I closed it a year and a half ago, and therefore have no access or privilege to this account to retrieve the winnings. I was told a third time from the same alledged manager when I called in the third time to call back in another half and hour not an hour this time.

I proceeded to call him back as stated, within an hour. He answered and stated to please call him back in another hour, as he did not have the time to review ALL the information yet.

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I stated I would, and did call him back a second time an hour later. I kid you not I was told a third time from the same alledged manager when I called in the third time to call back in another half and hour not an hour this time. I asked why he couldn't call me back, and he stated it was easier this way, umm for who? I called him back yet again and guess what he was not in. I was told by another employee that his normal time shows him leaving a half hour ago when he told me to call back a half hour later.

In other words he told e to call back when he knew he was to be gone. I explained the situation to this agent and was assured he would forward it to that same person, and expect a call tomorrow. To this day no call was ever recieved or has shown on our caller ID or phone records.


Anyway, Bitcasino affiliates volusion back proceeded to email and call them for another month before the whole process started the same way again. To this date I still do NOT have 1 penny form my winnings which were and still are approved according to Virtual. This is the worst of the worst casinos in my visit web page. Bakc Casino is a joke.

After another days, then another week, then another month and bitcasino affiliates volusion back funds I proceeded to contact Virtual again and was told that they had not recieved the funds back from ODF yet, but when they do they would ensure it was sent via Overnight Carrier. I stated I would, and did call him back a second time an hour later. Virtual Casino is a joke. I was told by another employee that his normal time shows him leaving a half hour ago when he told me to call back a half hour later. I was firtunate enough to make a small winning after meeting ALL cashout requirements.

Any advice is appreciated. Dustin North Canton, OhioU.

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